Returns & Exchanges

Online Purchases: We gladly accept unworn, unwashed or defective merchandise for return or exchange if sent back to us within 14 days of purchase. We will send an email when your return has been processed. We will credit your original form of payment for returned items, but please note that shipping charges are nonrefundable. We are also more than happy to assist you with an exchange for a different size or style. Simply call (850.213.0010) or email (hello@shopmerc.com) us so that we can have the correct size on hold for you. Contact information is available on the packing slip.

Returning Merchandise:  Pack all items securely and enclose the packing slip or a copy of the packing slip. If sending via UPS or FedEx, our address is: 35 Central Square, Santa Rosa Beach, Florida 32459. If sending USPS: P.O. Box 4952 Santa Rosa Beach, Florida 32459.